Premiere business image and etiquette resource provides books and training for success.

Business etiquette, first impressions,
dining and networking workshops

Our workshops are interactive, practical, and fun!



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How can we help your company gain more market share? Our seminars and workshops are guaranteed to give your employees more confidence, and help them gain the winning edge:

Business Manuals First Impressions

Are you remembered for the right reasons... or noticed for the wrong reasons? You only have ten seconds to make a first impression that can influence whether or not you get the job or client you want. This seminar focuses on simple techniques that have a big impact on how we are perceived. Topics include:

How to take control of your business image

How to send "silent signals" that project confidence

Key elements of powerful greetings, introductions and handshakes

Smooth introductions that open up a conversation

The "name game" and why it's so important

How to use your business card to enhance your image

How to use small talk to connect with people

How to exude amazing confidence, even if you don't feel it

"This was a very credible and advantageous seminar. Within the hour, I feel like I read a great book in a nutshell. Very inspiring for your employees out there. Being 25 years old and new to the business world, I have learned a lot that will benefit my future. Thanks!" Sabrina Piunno, Advertising Coordinator, Parkhurst Publishing

"I want to congratulate you on a great presentation. You were informative, motivating, stimulating, and entertaining. What more could one ask for of a speaker? I got so many new ideas. Your generosity in terms of sharing your thoughts and encouraging people is greatly appreciated." Frema Engel, Engel & Associés

Put Your Best Fork Forward

Over 50 percent of business is conducted at the table. The business meal is an important way to build relationships with employers, clients and colleagues. Topics include:

What people think of you based on your dining habits
Extending and responding to invitations with savvy
Hosting a client at a lunch or dinner
Planning ahead to make your meal a success
Seating your guests for maximum interaction
When to talk business, and when not to
How to make ordering as smooth as butter
Demystifying the use of dining utensils
Tipping and other topics that can trip you up
Follow-up to gain the most after a business meal

"This seminar was extremely useful. It reinforced and taught some excellent techniques and strategies on dining etiquette and networking. I liked the tips on remembering names, as well." Bruce Ellis, Eltex

"This session will certainly help Coats Bell project an image of professionalism and class. The points on networking, dress and dining etiquette were very well done. We look forward to reaping the rewards that will certainly show an immediate difference." Michael Troyer, National Sales Manger, Coats Bell

Project "Champagne" Taste on a Beer Budget

Your physical appearance is your visual resume. In fact, your appearance makes up over fifty percent of your first impression. In today's workplace, business casual dress presents new possibilities, and new problems. This workshops shows:

How to use clothing and accessories to create your visual image
How to find the right level of formality for your job
How to ensure that you always look well put-together
What to wear when you're in doubt about the dress code
How to avoid the most common dress faux pas in business today
The key places where attention to detail always pays off
How to use color to send the right message
How to look professional when you wear business casual clothes

"Great seminar. Good advise on the dress code. I learned how to dress for success." Andre Salbaing, Lawyer; Borden, Ladner, Gervais

"This seminar was very useful. It brings focus to what we know but may not pay very much attention to." Sonia Cavaliere D'oro, Administrative Manager, Flextheru Inc.

"Interesting and valuable! A lot of things you think you know but really don't..." Linda Melikian, Pension Sales Specialist, Standard Life

From Terror to Triumph - Taking the Fear Out of Business Receptions

Establish rapport and get results from these golden opportunities. This seminar is guaranteed to help you feel more at ease when you meet new people. Topics include:

Get the most out of business receptions

Tips and techniques for making small talk

How to introduce yourself, and introduce others

How to start and exit a conversation

How to establish rapport with others

How to be a great conversationalist

How to work a room and meet lots of new people

How to change "networking terror" to networking triumph

How to keep networking after the event is over

How to have better buffet behavior

"Excellent. I received some great ideas to make "mingling" easier and more professional." Kim Kamp, Medical Sales Representative, Aventis Pharma

"Excellent - fun, interactive and informative. Time well spent." Lesley Redden, Area Manager, Adult Specialist, Abbott Laboratories

"Your seminar was very valuable. I am relatively new to sales, and you offered many great tips that I will start using immediately. I particularly liked your strategies for entering a room where you know no one, and how to introduce yourself." Renee Bertrand, Four Points Sheraton

Our seminars are customized to fit your company needs. Each of these specialty seminars can be structured as a half-day, full-day, Lunch & Learn, or evening seminar.

Find out how we can help you get results:

Goldman Smythe & Associates

Tel: (514) 336-4339 Toll free: 1 877 462-4384 Fax: (514) 336-9805

Address: 2216 Mediterranean Street, Montreal, QC, Canada H4R 3B1

E-mail: Lynda@impressforsuccess.com